Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Monopoli Ink!
Throughout this site, the terms “we”, “us” and “our” refer to Monopoli Ink. By visiting our site or purchasing from us, you agree to use our website, products, and services (the “Services”) under the following Terms of Service.
Please read these Terms carefully. By accessing or using our Services, you agree to be bound by them. If you do not agree, please do not use the site.
Our store is hosted on Shopify, which provides the platform that allows us to sell our products to you.
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SECTION 1 – USING OUR SITE
By using our Services, you confirm that you are at least the age of majority in your state or have permission to use this site.
You agree to provide accurate, complete information when placing orders and to keep your account information up to date.
You are responsible for maintaining the security of your account and for any activity under it.
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SECTION 2 – OUR PRODUCTS
We do our best to display our products as accurately as possible. However:
• Colors and designs may vary slightly based on your screen or device
• Because many of our items are handmade or custom, small variations may occur
We reserve the right to update, modify, or discontinue products at any time without notice.
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SECTION 3 – CUSTOM ORDERS (IMPORTANT)
Many of our products are custom-made.
If your order includes a custom design:
• You are responsible for reviewing all proofs carefully before approval
• This includes spelling, layout, colors, and overall design
Once a proof is approved and production begins:
• Changes cannot be made
• Orders cannot be canceled or refunded
By approving your proof, you confirm that your design is correct and ready for production.
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SECTION 4 – ORDERS & CANCELLATIONS
When you place an order, you agree to purchase that item.
We reserve the right to accept or decline orders at our discretion.
Because many orders are custom:
• Orders may not be canceled once production has begun
• We may not be able to make changes after an order is placed
If we need to cancel or adjust your order, we will contact you using the information provided.
All returns and refunds are handled according to our Refund Policy.
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SECTION 5 – PRICING & PAYMENTS
All prices are subject to change without notice.
Prices listed do not include shipping, taxes, or additional fees unless stated.
You agree to provide accurate payment information and authorize us to charge the full amount of your order.
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SECTION 6 – SHIPPING
Delivery times are estimates and are not guaranteed.
We are not responsible for delays caused by carriers, weather, or other factors outside our control.
Once your order is handed off to the shipping carrier, we are not responsible for lost or delayed packages.
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SECTION 7 – INTELLECTUAL PROPERTY
All content on this site — including designs, images, logos, and text — belongs to Monopoli Ink and may not be used without permission.
You may not copy, reproduce, or use our designs for commercial purposes without written consent.
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SECTION 8 – THIRD-PARTY TOOLS & LINKS
Our site may include tools or links provided by third parties.
We are not responsible for the content, accuracy, or practices of any third-party services or websites.
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SECTION 9 – SHOPIFY PLATFORM
Our store is powered by Shopify, but all purchases are made directly with Monopoli Ink.
Shopify is not responsible for any orders, products, or issues related to your purchase.
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SECTION 10 – FEEDBACK
If you submit reviews, photos, or feedback, you give us permission to use them for marketing, promotion, or improving our brand.
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SECTION 11 – ERRORS & UPDATES
We may occasionally make mistakes in product descriptions, pricing, or availability.
We reserve the right to correct any errors or cancel orders if necessary.
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SECTION 12 – PROHIBITED USE
You agree not to use our site for:
• Illegal activity
• Fraud or misleading behavior
• Harassment or abuse
• Interfering with the operation or security of the site
We reserve the right to block access if these terms are violated.
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SECTION 13 – LIMITATION OF LIABILITY
We are not liable for any indirect or unforeseen damages resulting from the use of our products or services.
All products are provided “as is” without guarantees beyond what is required by law.
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SECTION 14 – INDEMNIFICATION
You agree to hold Monopoli Ink harmless from any claims resulting from misuse of our site or violation of these Terms.
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SECTION 15 – TERMINATION
We may suspend or terminate access to our Services at any time if these Terms are violated.
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SECTION 16 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the site means you accept any changes.
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SECTION 17 – GOVERNING LAW
These Terms are governed by the laws of the United States and the state where Monopoli Ink operates.
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SECTION 18 – CONTACT
If you have questions about these Terms, contact us at:
Monopoli Ink
The Heart of Massachusetts